6 Common Interview Mistakes - And How To Avoid Them

"So, there I was at Hot Topic checking out the Nickelback t-shirts..." ((iStockphoto.com/ImageegamI)

An interview is all about giving a potential employer the opportunity to evaluate you.

And judge you they do! You're going to be held to a very high standard of performance by your interviewers. Here are some common interview mistakes - and how to avoid them.

1. Showing Up Late. If you arrive after your appointed time, it's pretty likely that you won't get the job - even if the interviewers still agree to meet with you. If you're late, the interview team will elevate their expectations of you that much higher. They will expect you to "wow" them; anything less will be failure because you'll already have a major demerit in your column to overcome.

Solution: Leave early for the interview, allowing plenty of time for traffic snarl-ups, road closures, or other delays. Don't believe Waze, even if it tells you you're going to get there in plenty of time – the unexpected happens; it's better to allow extra time to sit in your car listening to Nickelback on the radio before heading up to the interview rather than cutting it close.

2. Dressing Inappropriately For The Interview. In doing your research about the company culture, you find out that everybody there wears jeans to work every day. You show up to the interview in your dungarees and a polo shirt. When you arrive in the lobby, you spot some other job seekers wearing their finest suits. Whoops.

Solution: Always, always, always wear a suit to the interview. Don't assume that because it's a casual work environment that the interviewers will judge you any less harshly for your unprofessional attire. If you get there and the interviewer tells you take off your jacket and tie, then of course, feel free to shed them. But unless the person setting up your interview specifically tells you not to wear a suit to the interview, dress to impress.

3. Failing to Acknowledge All The Interviewers. You'll likely meet several people during the interview. Directing your attention toward one interviewer and ignoring another could inadvertently send the message that you're playing favorites, and might tick off an interviewer who feels neglected.

Solution: Treat everybody who interviews you (or greets you, for that matter) with the utmost attention and respect. If it's a panel interview (they're all around the table evaluating you), make sure you make eye contact with and speak to everybody. And when you're sending out "thank you" notes afterward, make sure everybody gets one. Even the receptionist.

4. Answering Interview Questions Poorly. Perhaps you don't understand the context of the question, and you give a wrong answer. Or you fail to give enough detail in your response. Or you just don't know what to say, so you wing it. The interviewer is, suffice to say, unimpressed.

Solution: Be prepared, bring a page of notes of topics to discuss. If you don't understand the question, ask for clarification. If you're caught off guard, ask the interviewer for a moment (literally, a few seconds) to gather your thoughts - they'll usually comply and think no less of you. Most importantly, know how to tell a story; interviewers ask behavioral interview questions (which usually start with, "Tell me about a time...") about your past experiences to see how you'll handle similar situations in the future. Be prepared to walk the interviewer through your story using the STAR Interview Model (it's an acronym): Explain the SITUATION you encountered, then the TASK you had to address, the ACTIONS undertook to deal with the situation, and the RESULT of your actions. It's best to give stories that have a happy ending, and if it's not a happy ending, add a LEARNING from the negative situation. And do your research on the company, this is when it'll come in handy.

5. Talking Too Much. You answer the interview question. Then you keep yapping. The interviewer's eyes glaze over. Then he looks at the clock. And then his watch. Trust me, he's grasping for something to say that will end the conversation.

Solution: Be aware of the length of your answers - if you're spending more than a few minutes answering a complex question, check your interviewer's body language to see if he is actively engaged in the information you're presenting, or looks like he's trying to politely hide his frustration or boredom. As a rule of thumb, if you'representing a detailed story such as in a behavioral question, 3 to 5 minutes should be plenty for you to get the story out and leave time for followup questions.

6. Not Asking Questions. This is a deal killer. Not asking questions during or at the end of an interview tells the interviewer you either don't care, or weren't paying attention. I've seen candidates ace an interview, only to lose the interviewers' interest when they say they've got no questions ready.

Solution: Make sure to get a few questions in. They don't even need to be brilliant. Try, "What does success in this role look like?" or "What are the biggest challenges the company faces in the next year?" Leverage your research on the company to ask a pithy question about their business.

This article appeared on Find My Profession - https://www.findmyprofession.com/career-advice/6-common-interview-mistakes-and-how-to-avoid-them

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Career Burn Notice: Circumventing A Recruiter

Heh, heh, heh... FIRE! FIRE! (iStockphoto.com/Freer Law)

How would you like to kill your reputation with every staffing firm in town – in one easy step?

The scenario. You get an unexpected call from a headhunter at a staffing firm. He's pitching a job opportunity in town with a hot technology company that's engaged him to find somebody for the position, and if you're interested, he'd like to present your resume to them. Based upon the conversation, it sounds like the job is a great match for you, and would be an interesting step forward for your career. Once you've made it abundantly clear to the recruiter that you're interested in the job, he tells you the name of the company.

"Sure sounds interesting," you say to the recruiter. "Let me think about it and get back to you."

Then, in a moment of supposed clarity you decide that you've got a better chance of representing yourself to the employer, than you do if you have the staffing firm representing you. So, you go online to the company's website, ascertain which position the recruiter was selling you, and apply. Then you go on LinkedIn and send a note to the company's human resources department.

You've cut the staffing firm out of the equation. Pretty clever, right?

Wrong. You've just earned yourself a burn notice within the staffing world.

In case you're not familiar with the term "burn notice," it's a reference to a television show in which a CIA agent is disavowed and disowned by the agency. In essence, he's been labelled unreliable, and nobody wants anything to do with him.

Here's how this applies to you. Recruiters at staffing firms earn their paycheck by placing job seekers at companies. They get paid a fee - typically in the neighborhood of 25% of the first year's salary - to find a qualified candidate and get them hired. By cutting the staffing firm who presented you the job out of the loop, you've demonstrated that you're a liability. So let's say the job paid $100,000 annually; the staffing firm was due to get a cool $25k out the deal by placing you.

You cost the recruiter 25 big ones. At minimum, you've muddied the waters in terms of how you were made aware of the job and how your resume made it into the employer's hands. At most, you've shown both the staffing agency recruiter and the employer you can't be trusted – they'll talk about your application at length, and it's pretty likely that no matter how qualified you are for the job, both parties will decide that you're a bad player and not worth pursuing. It's the end of the road for your candidacy in this particular job.

And you'll have earned a flag on your application at both the staffing firm and the employer, telling anybody who's considering you for a job to avoid you like the plague.

Think it stops there? Think again. Recruiters can change firms, and trust me - when your name comes up in conversation as a potential candidate, they'll remember how you cost them their payday. You'll be persona non grata with their new firm, too.

I'm not saying that there aren't exceptions to this situation. There are always exceptions; but you are taking a substantial risk to your reputation by circumventing the recruiter. However, if you've already applied for the job with the company, that's another story. Let the recruiter know.

Bottom Line: You may have an "in" at the potential company, or simply feel that your chances are better if you apply on your own. Fight the urge to act outside the process. The recruiter is simply doing his or her job, and by identifying you for the role they've staked their claim on you for the position. Going around them at that point will be perceived as high treason, and may hurt your cause in the short and the long term than any gains you may realize.

• Want to boost your chances of getting noticed when applying for jobs online? Follow this link!
• What should you do if your employer finds out you're looking for a new job? Find out here.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

The Interview Lovefest –OR– Who REALLY Makes The Hiring Decision?

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Situations still exist where a hiring manager simply hires who he or she wants for the job. But this has become the exception, rather than the rule. These days, you've got to impress more than just the hiring manager at a potential employer. Hiring has become a group decision, with several interviewers involved.

And the decision to hire a particular person is often consensus-driven; in other words, all interviewers have to agree that the candidate is right for the job. In other words, fail to hit the mark with a single interviewer who has a bee in their bonnet, and they can black ball you. You're out; next candidate, please.

Why is it this way?

A bad hire can be costly to an organization. It costs serious money to pay their salary, to train them, to fix their work, and then to fund their severance package after they've ticked off their coworkers and cost the company a major client.

So, this makes a hiring manager less interested in taking the sole risk and responsibility for a hire. They want other people to play a role in making sure a potential employee fits the culture of the company and technical aspects of the role. They don't want their own career to stall if things don't work out with New Employee X. Conversely, if the individual is a superstar, everybody has a hand in bringing this new gem on board - free margaritas for everyone!

Welcome to the world of hiring by committee. Here are the players you need to impress, and what they want:

• Hiring Manager: That you'll make them look like a genius for hiring you because of the skills you bring; you can take instruction and work independently; you'll reduce their pain by taking over what part of the workload they've been covering. Unless they're really strategic, they want to make sure you won't become their boss anytime soon (though they really should be looking for successors).
• Peers / Coworkers: That you'll take over part of the team's workload, hopefully giving them breathing room and a bit more time to focus on what they want to focus on; you have the business and/or technical skills to keep up with the team; you won't be a threat to their own promotion opportunities; you're not a jerk.
• Human Resources:  That you fit into the salary structure they had planned; you really, really want to work there; you're not an employee relations issue waiting to happen.
• Internal or External Customers: That you have a strong customer-centric orientation; you will listen and respond to their needs; you're not a pain in the butt to deal with.
• Executives: That you are as good as the hiring manager says you are.

As you can see, everybody has a bit of a different motivation during the interview process. It's entirely possible that if an interviewer does or does not like you, they will try to influence the interviewers after them to their way of thinking. And it's much easier to get everybody to agree on "No", than it is to agree on "Yes".

Here are three strategies that should help you maneuver a diverse interview panel:

1. Do your research on the company and the division with which you are meeting. It seems obvious, but it apparently isn't. I've asked candidates, "So, what do you know about us?", and received an incredible number of fudged answers, which reflects very poorly on a candidate. Interviewers think, "We weren't important enough to research? How badly do you actually want to work here?"  Check Google News, Hoovers, and any other sources which can tell you what's going on with your potential employer.
2. Do your research on your interviewers. If you happen to get an agenda in advance, do your research on LinkedIn as to each individual's background. You may wish to Google them as well, see if anything interesting pops up. If one of your interviewers was recently awarded a high-visibility patent, or presented at an industry conference, it can only help to know this.
3. Be respectful to everybody you meet. From the CEO down to the janitor, be friendly, courteous, and helpful to everybody. I, personally, resent candidates who treat the recruiter as a patsy and the hiring manager with reverence - it shows a lack of common decency, and a nasty political side. Anybody who has a bad experience with you will find a way to funnel this information the decision makers.  While we're on the subject, send thank-you notes to all interviewers. Every single one. Email is sufficient. If you aren't able to get business cards for everybody, ask the person who scheduled your interview for email addresses. Send promptly. Interviewers can - and will - talk about who received a thank you card and who did not.

• The hiring manager can't make up her mind? Find out how to get the process moving along here!
• Have the job interview jitters? Here are some techniques to help you feel more confident during the interview.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.