careers

How To Hire Quality Talent In Today's Crazy Labor Market

iStockphoto.com | HABesen

 It’s a weird time to be hiring. Job seekers and employees have grievances that morphed into The Great Resignation, yet many companies haven’t adapted their hiring practices to the times. If you’re trying to hire a quality candidate to fill an open position, here’s eight factors to consider as you look at talent.

  1. It’s not 2008. Remember The Great Recession? Let’s think back. A housing crisis, failing banks, double-digit unemployment, the global economy teetering on the verge of collapse, and a thousand job applicants per job. 2021 isn’t 2008. It’s a seller’s market for labor. There are a lot of jobs. You will not be able to choose from an endless parade of candidates, and the ones you interview are more discriminating. They have the power. Prepare accordingly.

  2. Align your hiring expectations to what you really need. If you’re hiring someone to run the cash register, you don’t hire someone with a Ph.D. from Berkeley (see 2008). If you’re hiring someone to run the show, you don’t hire someone right out of college whose only previous job is “influencer.” Take the time to understand what you need, find candidates with the transferable skills to do the job, and be willing to train.

  3.  Treat people like people. The job process is impersonal and cold. It opens with labor-intensive online applications with multiple third-party operators (e.g., job boards/application administrators). Then candidates move on to applicant tracking systems designed to filter people out, followed by a phone screen, then maybe a Zoom. When a job candidate reaches a person, they feel like they’ve endured the longest deli line in history. The way you treat people during the hiring process matters.

  4.  Respect a candidate’s time. The job hiring process best serves both parties when it’s respectful and fair. Job candidates go through a lot of trouble to be ready for interviews, and it’s a reasonable expectation that the interviewers are as well. Be on time and make the candidate feel valued for being there.

  5.  You’re not the only one hiring. Don’t expect a candidate to sell themselves if you’re not prepared to sell the company.  Hiring is a two-way street. Companies should express why someone should want to work for them. What does it mean to work at your company? What is the culture? What kind of personal and professional growth can a potential employee expect? Job seekers know when they’re getting a fair assessment and when they’re getting lip service.

  6.  Consider offering some variation of Work From Home (WFH). Is WFH really out of the question? Workers overwhelmingly want at least some WFH options, yet many companies want employees back in the office full time. Hybrid models may attract more and better candidates. Companies may want to roll WFH options into overall compensation packages or offer it as a company-wide perk. For example, say 25% of a company’s employees work remotely, but 100% have flexible schedules that include well-defined remote periods when kids are home for fall and winter break; or when a loved one needs medical care. That type of benefit may be a powerful recruiting tool.

  7. Look at the compensation you’re offering. No, really, look at it. Now add a pinch of inflation. Wait, no. Not a pinch. The worst inflation in thirty years. If your compensation hasn’t increased to match rising costs, your competitor’s compensation may be. If your company can’t afford the employees it needs in dollars and cents, selling candidates on deferred compensation may be more difficult these days.

  8.  Don’t wait around. Job seekers are fed-up with hiring processes that take months, and you don’t have the luxury to wait around. If your hiring process takes too long, quality candidates will lose interest. People make job decisions much faster, and you need to make faster hiring decisions.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

How Do I Handle The COVID-19 Gap On My Resume And LinkedIn Profile?

iStockphoto.com | pooiekoo

iStockphoto.com | pooiekoo

Since last March, COVID-19 has had an incredible impact on the economy, and as a result, many peoples’ careers. Americans lost an estimated 22 million jobs. Whole sectors of the economy shut down. For those with children, there was the additional burden of virtual school and lost childcare. Many contracted the virus or had to take care of someone who did. People moved out of the cities and from state to state. If you were out of work, how should you deal with "the Covid gap" on your resume and LinkedIn profile?

  • The COVID downturn is unlike any other economic downturn. How you describe your experience on your resume and LinkedIn profile is essential. Still, whatever your circumstances, due to the overriding impact of COVID, what you did will be viewed with a much higher degree of empathy than during a general layoff.

  • Account for the time straightforwardly and honestly in the cover letter. If there was a gap, there is no reason to dwell on it, but it is acceptable in this case to point out how you spent the time.

  • Use the gap as an opportunity to highlight how you manage adversity. If you were a full-time parent in charge of virtual school, put that down. If you took care of someone with COVID, put that down. If you volunteered, put that down. Whatever you've done in the last 15 months was your job. Pat yourself on the back and sing your praises.

  • Be concise and action-oriented. Use metrics where you can. For example, if you were a half-teacher, estimate the number of hours per week and list the platforms you have to master (Google Classroom, anyone?). When you start to think of your time in those ways, you will discover you accomplished a great deal more than you thought. Now is the time to give yourself the credit you deserve.

  • Beyond the unemployed, COVID has changed the way people see their jobs and futures. Whether working remote or in an "essential job," an unpredictable tectonic shift has rumbled through the American workforce if the gap has convinced you to move your professional life in a new direction, detail anything and everything you've done to advance it. 

  • It is common for people to have reasonable gaps in their professional lives and note those experiences on resumes and LinkedIn profiles. There is nothing out of the ordinary about it. Please keep it simple and follow the general guidelines for explaining a gap in a resume.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Tread Carefully! Dangerous Questions to Ask in a Job Interview

iStockphoto.com | diane39

iStockphoto.com | diane39

A job interview is like a blind date. You and the employer have the basic facts about each other but don't know if there's any real potential until both parties meet face-to-face with one another and ask/answer probing questions. If you've ever been on a blind date, you know it can be a special kind of disaster. Human beings are capable of extraordinary moments of unexplainable stupidity, and few things prove it with the clarity experienced on a bad blind date – or a job interview.

During your typical job interview, the interviewer will ask the candidate if they have any questions. This question is a test. You should never say "no." It would be best if you had well-researched and thought-out questions ready. Your questions will demonstrate a genuine interest in working for the company and that you took the time to prepare for the interview. However, during an interview, sometimes we don't think and ask questions on the fly.  

At some point, everyone has put their foot in their mouth during a job interview. Sometimes both feet. Here is a list of tried-and-true questions you should never ask at a job interview. Since the questions are all equally bad, they are not ranked.

  • How much money do you make? A job interview is not the time or place to discuss its salary range, so it logically follows that it's also not the time and place to intrude into the interviewer's private financial life. Personal money questions would be awkward anywhere, but it's the kiss of death in a job interview.

  • Are you single? The game is not always on. The game needs to be off during job interviews and, subsequently, work hours in general. Making suggestive comments to your interviewer is not professional or appropriate, and you will most likely fail in getting a second job interview (or a date).

  • What are you doing this weekend? Even if this is an innocent question, it's not professional or appropriate to ask your interviewer questions about their private life.

  • How long will it take before I have your job? Some people think this is funny. It's not. Even if said as a joke, threatening the livelihood of your interviewer will not help you win friends and influence people. 

  • Do I have to answer calls after work? And will you pay for my cell phone? Even if your job requires heavy cell phone use and the company does pay for it, this type of discussion should take place after you receive an offer and are negotiating your compensation. Boundaries are important but wait until the right time to discuss them.

  • Can I work remotely (if the job posting doesn’t say that you can)? In-office vs. remote is a hot button issue right now. Businesses don't know what the post-pandemic office looks like, and there isn't likely to be a universal solution. Be cautious about asking questions about remote work unless the job description clearly states that the position is remote or partially remote. Otherwise, assume the job is in-office, that the employer spent a great deal of time arriving at that decision, and that it's not going to change for you.

  • Can I bring my pet to work? There are no words. Even if you're interviewing for a job as a veterinarian, or you have a pet Emu that loves to snuggle, the job interview is not the time or place to ask about special accommodations for your pet. Seriously, this is a job interview. Your pet? Stop. Now. Unless you are interviewing with Chewy.com.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.