I Studied for a Professional Certification But Haven't Passed Yet... Should I Include It On My Résumé?

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Certifications are a big deal. There are certifications for technical folks, the bar exam for attorneys, boards for doctors, even the PHR (Professional in Human Resources) for HR folks.

If you've studied for the tests, and haven't yet passed, should you include the classes you took on your résumé?

Like so much in life, it depends.

I'd like to quote here an individual who recruits folks in the HR arena:

"People that show they went to an HR certification class on their resume but don't have a PHR…It tells me that in almost all cases they took the test and failed. Not so impressive and maybe not even worth listing if you analyze things the way I do."

Recruiters and hiring managers often "read between the lines" on a résumé. And this is a perfect example.

In other words, if you don't tell something, people will assume.

If you have studied for a certification, and you're scheduled to take the exam in two months, make sure to include that on your résumé. It shows that the studies are a work in process.

If, on the other hand, you studied for the exam years ago, and either never took the test or didn't pass, then it might be a good idea to leave it off altogether.

Of course, there are exceptions to most rules. For example, let's say there's a job for a procurement specialist who reviews contracts. If you studied for the bar but opted not to become an attorney, this might still be a valuable skill set for such a role.

And sometimes, an individual can possess excellent accounting skills without having passed the CPA exam. They may be able to fill the requirements of a less demanding position while they try again to pass.

Know your job market, and then decide whether to include it on your résumé.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Somebody Sent me a Message Through LinkedIn About a Job! What Should I Do?

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You're going through your LinkedIn account, and you notice there's an email from a recruiter. The message says that they've reviewed your profile, and you might be a match for a job that they are working on.

It's nice to be wanted, isn't it? But how do you handle this situation? You didn't ask to be contacted, you aren't really looking for a job, and you're not sure the company is someplace you'd like to work.

In short, answer the message. Schedule some time to talk with the recruiter.

Opportunities are just that - opportunities. And by definition, an opportunity may not always be there when you want it.

If you think that getting that job you want is all about putting your résumé up on Monster and waiting for the responses to roll in, think again. Job hunting is all about relationships and networking.

Which means, the job the recruiter is approaching you about may or may not be the right position for you. But you won't know until you speak with them, and they're definitely interested in speaking with you.

In addition, if you both come to the conclusion that this role might not be a fit for you, you may be able to refer somebody to the recruiter who is a better fit, and make the recruiter's life a little easier. They'll remember that in case something more up your alley emerges.

And don't forget - people know people. Recruiters know other recruiters. If you make a good impression with one, but you don't fit their needs, they might be willing to help you with an introduction to another company which may be a better fit.

Lastly, make sure to send a note of thanks to the recruiter after your conversation, regardless of the outcome. It demonstrates professionalism and leaves a positive lasting impression.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Why Do Companies Advertise Job Openings When They Plan to Hire Internally?

Answers to your Questions

Question from the mailbag: "Why do companies post openings when they know they are going to hire someone internally? I have lost out to many positions because the company already had an internal candidate in mind. The companies I have applied to are big and small, public and private.  I have started to ask if there are any internal candidates applying for this role and the answer is usually yes."

I love this question, because it addresses a widespread frustration among job seekers. Remarkably, there are several reasons why a company may post a job opening to the outside world while they have an internal applicant in the wings:

• Company policy requires them to post every job. Every. Single. One. The bad news is, this frustrates external candidates to no end. The good news is that the company values internal movement and promotion of employees over external applicants, and gives internal applicant a chance at mobility. Should you get the job, at least you know you hit a high bar and you'll get the same consideration for future opportunities.
• Union rules. Some collective bargaining agreements have it written into their contracts with companies that all jobs be posted for internal employees.
• The company wants to see who else is out there. Maybe the internal employee is good - but not thatgood. Often the posting rules indicate that, all qualifications being equal, the internal employee receives the nod. But if the external applicant holds better qualifications, the outsider gets the job.
• The hiring manager hopes a specific internal employee will apply. Sometimes the internal employee may be asked to apply, but ultimately decides she's happy in her current role. It happens. And if the company hadn't advertised outside, they wouldn't have any candidates in the pipeline.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.