careers

I Just Started A Horrible Job! Now What?

We need this completed in the next ten minutes! (iStockphoto.com/shironosov)

We need this completed in the next ten minutes! (iStockphoto.com/shironosov)

Great news! You know that company you've been interviewing with? The recruiter just called and extended you the offer!

The pay they're offering is great – in fact, the salary is 20% higher than what you're currently making. The job title's better, too - you were a manager in your last job, this company's going to make you a director, and with an even bigger team and more responsibility. And they really seem to want you - the company's even offering a $10,000 signing bonus to send you the message that they value you. It's a dream come true!

Or is it? You've spoken with a headhunter who is intimately familiar with the company, and she tells you to run the other way - the company's a madhouse. There was an exposé in the newspaper recently about the gaping deficiencies in the company culture, which detailed massive amounts of unpaid overtime, endless piles of work, and a backstabbing culture compounded by massive turnover and attrition. Oh – by the way, the employer reviews on Glassdoor are overwhelmingly negative.

But how bad can the company be? The people who interviewed you all seemed engaged and happy. You ask the recruiter about the article in the paper and the Glassdoor reviews, and she tells you things have improved substantially since then.

You accept the job. The money's just too good to pass up, and besides – when are you going to get this opportunity again anytime soon?

Day one arrives. You show up to work, and you realize all that negative feedback you heard about the company is true. Absolutely true.

Those people you interviewed with who seemed really happy at the time? They bark at you. Your boss dumps you off in your cubicle, and you find a gigantic pile of work with your name on it. It needs to be dealt with. Now. And that team of people they told you you would have to help you deal with this workload? Only one of those employees still works in the department, there are five open positions, and there's enough work to keep more than twenty people busy for six months. You're expected to make a serious dent in the pile within two weeks – it's all labeled top priority, and the situation is completely unrealistic. Your stomach sinks. You've never been on blood pressure or ulcer medications before, but now seems like a good time to start.

Now what?

Although you may not have much time to think about yourself while facing this insurmountable work situation, you need to make some decisions, and prepare for the future.

Meet With Your Manager To Gain Alignment. It may be beneficial to speak with your manager about the job that was presented to you during the interviews, the actual conditions you walked into, and what can be done to remedy the situation so that you can determine if things are fixable. This isn't without risk, however; your manager may quickly decide that you're a discontent and it would be easier to part ways with you, effective now. Decide whether such a conversation would make sense, or if the risk outweighs the reward.

Decide Whether Stay Or Split. Take a deep breath, then consider the consequences of staying or cutting your losses. The old rule of thumb used to be that it's best to tough it out for two years into a job before heading for the door. Truthfully, people aren't staying in jobs as long as they used to. Likewise, volatile organizations can spit people out who don't meet their perceived performance criteria increasingly quickly. Make a decision about what you want to do. Potential employers are often willing to hire somebody who decides to leave a job quickly shortly after starting if it's clearly not a match, with little ill effect – so long as it's not a pattern in their work history. Then again, you may decide you have too much invested in the situation and you need to make it work. If you're a specialist in a specific industry and the company made you sign a non-competition agreement, your options outside the company may be limited.

If You Decide To Leave, Get Your Financial House In Order. Bank that sign-on bonus and forget about it – under your employment agreement you may be required to pay it back if you leave within a year or two; ditto for any sort of relocation expenses. Consider delaying any major purchases including that tempting move up to a larger house paid for with that increased salary. Leverage your financial freedom - if your finances allow you to take a step back to your prior pay level, you'll have much more flexibility in the job opportunities you consider.

Get Your Resume And LinkedIn Profile Ready, and Work Your Network. These are your best marketing tools, ensure that they are current and properly show your the value you've demonstrated throughout your career. And make sure they're modulated for the appropriate level you're seeking. In order to make a quick exit, it may be required that you step back to your previous job title and level.

Maybe You CAN Go Home Again. It's highly likely that the job you left hasn't been filled yet. Presuming you left your last employer on pleasant terms, it's possible that they may be willing to consider taking you back into your old job. It's not unheard of. Reach out to your old manager, and ask if the door might still be open for your return. Just don't expect them to meet your current salary and title. If the door is in fact still open, you'll likely come back at your old rank and salary – and it's possible, depending upon company policy, that you'll miss the next raise or bonus cycle due to the fact that you weren't there the full year and would be treated like a new employee.


Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Career Burn Notice: Circumventing A Recruiter

Heh, heh, heh... FIRE! FIRE! (iStockphoto.com/Freer Law)

Heh, heh, heh... FIRE! FIRE! (iStockphoto.com/Freer Law)

How would you like to kill your reputation with every staffing firm in town – in one easy step?

The scenario. You get an unexpected call from a headhunter at a staffing firm. He's pitching a job opportunity in town with a hot technology company that's engaged him to find somebody for the position, and if you're interested, he'd like to present your resume to them. Based upon the conversation, it sounds like the job is a great match for you, and would be an interesting step forward for your career. Once you've made it abundantly clear to the recruiter that you're interested in the job, he tells you the name of the company.

"Sure sounds interesting," you say to the recruiter. "Let me think about it and get back to you."

Then, in a moment of supposed clarity you decide that you've got a better chance of representing yourself to the employer, than you do if you have the staffing firm representing you. So, you go online to the company's website, ascertain which position the recruiter was selling you, and apply. Then you go on LinkedIn and send a note to the company's human resources department.

You've cut the staffing firm out of the equation. Pretty clever, right?

Wrong. You've just earned yourself a burn notice within the staffing world.

In case you're not familiar with the term "burn notice," it's a reference to a television show in which a CIA agent is disavowed and disowned by the agency. In essence, he's been labelled unreliable, and nobody wants anything to do with him.

Here's how this applies to you. Recruiters at staffing firms earn their paycheck by placing job seekers at companies. They get paid a fee - typically in the neighborhood of 25% of the first year's salary - to find a qualified candidate and get them hired. By cutting the staffing firm who presented you the job out of the loop, you've demonstrated that you're a liability. So let's say the job paid $100,000 annually; the staffing firm was due to get a cool $25k out the deal by placing you.

You cost the recruiter 25 big ones. At minimum, you've muddied the waters in terms of how you were made aware of the job and how your resume made it into the employer's hands. At most, you've shown both the staffing agency recruiter and the employer you can't be trusted – they'll talk about your application at length, and it's pretty likely that no matter how qualified you are for the job, both parties will decide that you're a bad player and not worth pursuing. It's the end of the road for your candidacy in this particular job.

And you'll have earned a flag on your application at both the staffing firm and the employer, telling anybody who's considering you for a job to avoid you like the plague.

Think it stops there? Think again. Recruiters can change firms, and trust me - when your name comes up in conversation as a potential candidate, they'll remember how you cost them their payday. You'll be persona non grata with their new firm, too.

I'm not saying that there aren't exceptions to this situation. There are always exceptions; but you are taking a substantial risk to your reputation by circumventing the recruiter. However, if you've already applied for the job with the company, that's another story. Let the recruiter know.

Bottom Line: You may have an "in" at the potential company, or simply feel that your chances are better if you apply on your own. Fight the urge to act outside the process. The recruiter is simply doing his or her job, and by identifying you for the role they've staked their claim on you for the position. Going around them at that point will be perceived as high treason, and may hurt your cause in the short and the long term than any gains you may realize.

  • Want to boost your chances of getting noticed when applying for jobs online? Follow this link!
  • What should you do if your employer finds out you're looking for a new job? Find out here.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

 

 

The Interview Lovefest –OR– Who REALLY Makes The Hiring Decision?

iStock.com

iStock.com

Situations still exist where a hiring manager simply hires who he or she wants for the job. But this has become the exception, rather than the rule. These days, you've got to impress more than just the hiring manager at a potential employer. Hiring has become a group decision, with several interviewers involved.

And the decision to hire a particular person is often consensus-driven; in other words, all interviewers have to agree that the candidate is right for the job. In other words, fail to hit the mark with a single interviewer who has a bee in their bonnet, and they can black ball you. You're out; next candidate, please.

Why is it this way?

A bad hire can be costly to an organization. It costs serious money to pay their salary, to train them, to fix their work, and then to fund their severance package after they've ticked off their coworkers and cost the company a major client.

So, this makes a hiring manager less interested in taking the sole risk and responsibility for a hire. They want other people to play a role in making sure a potential employee fits the culture of the company and technical aspects of the role. They don't want their own career to stall if things don't work out with New Employee X. Conversely, if the individual is a superstar, everybody has a hand in bringing this new gem on board - free margaritas for everyone!

Welcome to the world of hiring by committee. Here are the players you need to impress, and what they want:

  • Hiring Manager: That you'll make them look like a genius for hiring you because of the skills you bring; you can take instruction and work independently; you'll reduce their pain by taking over what part of the workload they've been covering. Unless they're really strategic, they want to make sure you won't become their boss anytime soon (though they really should be looking for successors).
  • Peers / Coworkers: That you'll take over part of the team's workload, hopefully giving them breathing room and a bit more time to focus on what they want to focus on; you have the business and/or technical skills to keep up with the team; you won't be a threat to their own promotion opportunities; you're not a jerk.
  • Human Resources:  That you fit into the salary structure they had planned; you really, really want to work there; you're not an employee relations issue waiting to happen.
  • Internal or External Customers: That you have a strong customer-centric orientation; you will listen and respond to their needs; you're not a pain in the butt to deal with.
  • Executives: That you are as good as the hiring manager says you are.

As you can see, everybody has a bit of a different motivation during the interview process. It's entirely possible that if an interviewer does or does not like you, they will try to influence the interviewers after them to their way of thinking. And it's much easier to get everybody to agree on "No", than it is to agree on "Yes".

Here are three strategies that should help you maneuver a diverse interview panel:

  1. Do your research on the company and the division with which you are meeting. It seems obvious, but it apparently isn't. I've asked candidates, "So, what do you know about us?", and received an incredible number of fudged answers, which reflects very poorly on a candidate. Interviewers think, "We weren't important enough to research? How badly do you actually want to work here?"  Check Google News, Hoovers, and any other sources which can tell you what's going on with your potential employer.
  2. Do your research on your interviewers. If you happen to get an agenda in advance, do your research on LinkedIn as to each individual's background. You may wish to Google them as well, see if anything interesting pops up. If one of your interviewers was recently awarded a high-visibility patent, or presented at an industry conference, it can only help to know this.
  3. Be respectful to everybody you meet. From the CEO down to the janitor, be friendly, courteous, and helpful to everybody. I, personally, resent candidates who treat the recruiter as a patsy and the hiring manager with reverence - it shows a lack of common decency, and a nasty political side. Anybody who has a bad experience with you will find a way to funnel this information the decision makers.  While we're on the subject, send thank-you notes to all interviewers. Every single one. Email is sufficient. If you aren't able to get business cards for everybody, ask the person who scheduled your interview for email addresses. Send promptly. Interviewers can - and will - talk about who received a thank you card and who did not.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.