job interview

The Joy of Salary Negotiation

After you've sent a resume to a company, somebody in human resources will call you up to screen you for fit. Inevitably, they will ask you what you will be looking for in terms of salary.

This is where it gets tricky. It's kind of like a game of chicken – salary discussions, especially at the beginning of the process, are especially difficult because the first one to give away their position loses their leverage to negotiate.

Your goal here is not necessarily aligned to the company's goal in terms of compensation. Assuming the position is a good match for both parties, here's where your interests diverge.

Your goal as a job seeker is to get the best salary offer you can.

The company's goal is to get the best candidate into the position in the most cost-effective manner possible.

In other words - you want to get a boatload of cash; the company would rather you work there for free. The actual figure you agree upon is the reality.

Before we get into negotiation strategy, let's discuss a few facts about how corporate salaries are determined (by the way, this is a heavy simplification of the compensation process, so I'm sure that some compensation professionals out will have some information to add):

  1. Companies - especially larger ones - usually have salary bands in which employees need to fit. For a particular position, there is an assigned salary range. For example, the company may have determined that they are able to pay between $15 and $20 per hour for an administrative assistant. The reason for this is that they don't want to have too much of a salary discrepancy between individuals doing the same type of job, but they want to have some wiggle room for folks with more experience.
  2. Salaries are usually driven by market data. A company will subscribe (and often provide information) to compensation studies telling them what the market will pay for a particular job. The data take into consideration several factors - the skill set involved, competitive nature of the market, geography, what competitors are willing to pay and other information.
  3. A company decides upon a compensation philosophy. This goes back to the market data described above. After looking at the data, company executives make a decision about their compensation philosophy as to how it relates to their compensation. A company looking to aggressively hire high-performing talent or that competes in a fast-changing market like technology tends to extend offers at the higher end of the range. Other companies may look to hire at the general market salaries, tending toward the average.
  4. Companies often have less flexibility on salaries for recent graduates and entry-level hires. This applies to your newly minted MBA just as much as it does to your nephew who recently received their bachelor's degree. Companies will often have a concrete salary structure for these recent grads, with adjustments up and down for work location and the ranking for the school from which they graduated.
  5. There's a lot more to consider in the offer than just salary - benefits matter. A lot. Companies often pay a great deal of money to provide a competitive benefits package. You know that health insurance the company's offering? Not every employer subsidizes the same amount to cover that, often leaving you - the employee - to pay a larger share of your premiums or co-pays.  There are other benefits, too - dental insurance, life insurance, disability insurance, tuition reimbursement, vacation time, holidays, company car, 401(k) matches and so on - into which companies can often pay dearly. A richer benefits package leaving more money in your pocket may give an employer a viable incentive to offer a lower base salary while still helping an employee make ends meet.
  6. Variable compensation matters too. By this, I mean bonuses, profit sharing and long-term incentives. Not every job offers an incentive, which rewards the employee if they or the company has a good year. A bonus is real money, and a company's philosophy may be to offer a lower base salary in exchange for a desirable bonus target.

Here are some considerations when negotiating salary:

  • It's to your advantage to avoid giving a specific expected salary figure until it's essential.  It's not always possible to hold off - a recruiter may really push for a specific number to ensure that you fit their structures - but try. It's ideal to see if it's a good marriage before locking yourself down to a specific number - this way, you keep your leverage.
  • Sometimes ignorance can work in your favor. This isn't always true, but in certain cases it can be. If you're a recent graduate and an employer is asking you what you are looking for in terms of salary, it's okay to say, "I don't have a specific figure in mind, I am looking for a compensation package that is in line for a recent graduate with an MBA from my university." A similar approach also works well if you know you've been underpaid against the market, saying something like, "I'm looking for a salary that is in line with my experience and education."
  • The employer may really push to find out your salary expectations. In which case, you may wish to consider taking a slightly different approach with your answer - "In my current position I have been earning $x, I am looking for a salary that will take into consideration the accomplishments and experiences I gained in my present role." You're not telling the employer you are asking for a specific figure - you're giving an idea of where you've been.
  • Sometimes it doesn't matter what you want. See #4 above - the company may pay EVERYBODY the same for a certain job. You have the choice of taking or leaving the offer.
  • Ask about the benefits. A rich benefits package has real cash value. Consider what you're being offered as part of the perqs as part of the total compensation.
  • A sign-on bonus may make up the difference. There are times when a company really wants to get you on board, but their salary bands (or some other reason) may prevent them from offering a higher salary. Or maybe you are walking away from a bonus at your current job. A sign-on bonus might help close the gap during that first year.
  • Be sincere in your negotiations. Assuming this is true - tell the corporate recruiter that you really want to make this work and that company x is clearly your first choice. Perhaps you are willing to meet somewhere in the middle of what was offered and what you asked for - tell them. The more you can make the recruiter feel that this is a partnership designed to meet a common goal, the better.
  • The choice is ultimately yours. You don't have to accept the job at the salary offered just because the company offers you the position. If you've negotiated in good faith, then you should be able to walk away from an offer with no hard feelings. Which leads me to one last point...
  • Avoid getting into the negotiations for counter-offers with your current employer.  It's not recommended - find out why here.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

 

I Can't Wait To Show Off My New Tattoo At The Job Interview!

Tattooos
Tattooos

Tattoos are becoming more prevalent. Once the domain of the few, body art has gone mainstream. Even grandma has a heart inked onto her bottom. People want to express themselves in a way that accentuates their uniqueness and creativity.

Employers don't necessarily want to stifle individuality. But the truth is that tattoos presents a conundrum for employers. They don't necessarily want to stifle individuality, but they have a certain level of decorum they want to maintain.

And a tattoo isn't necessarily a bad thing, but it doesn't exactly fit within the traditional dress code guidelines companies have established, either.

Then there's the matter of what the tattoos depict. A tattoo featuring naked people might be more objectionable than a simple tattoo that says, "Mom."

Companies can legally decide not to hire a candidate if they feel that an applicant is showing too much ink, or if the subject matter is inappropriate or offensive. In addition, if the role has customer-facing responsibilities, the employer may not wish to place somebody with visible tattoos in such a role.

I realize that those of you with tattoos might find this annoying, or even offensive. But it's true. What (and where) you decide to display on your body makes an impression. So, what do you do if you have a passion for ink, but need to apply for a job?

  • Know the culture of where you're interviewing. Some companies may not care. Edgy bars, restaurants and boutiques may view having tats as an asset. Startup tech companies may have no dress code at all and not care a whit about appearance. On the other hand, a stiff-shirt major consultancy with constant client interaction probably won't want to know that you've got a tattoo.
  • Cover up during the interview. If you've decorated your arms, make sure you wear long sleeves. If you have tattoos on your upper chest, wear a fully-covering shirt and jacket. Try to make the interviewers focus on you as a candidate, so they don't get distracted and potentially turned off by the tattoos.
  • Once you're hired, observe what everybody else does and follow suit. If the employees wear short sleeves and show off arm tattoos, it's probably safe for you to do the same. Follow the lead of your peers.
  • Think twice before getting that tattoo somewhere on your body you can't cover it up. I'm all about personal expression, but every decision a person makes has consequences, and this is no exception. Tattoos up the neck and onto the face, or on the hands, are near impossible to cover tactfully. Once you've made the decision to place ink somewhere you can't hide it, you - rightly or not - may have limited your career options. It may not be fair, but it's reality.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

 

Give Yourself a Little Credit - Let Your Resume Highlight Your Accomplishments

Resume Marketing
Resume Marketing

Most people don't think of a resume as a marketing product, but that's what it really is. Think about this for just a moment - before you get an interview at a company, before you get an invitation to meet anybody at that company, the very first thing you're asked to do is to present a resume.

That resume is what's used to judge whether or not a company wants to invest the time in meeting you. Their employees are busy - very busy. So, why should they meet you?

You're marketing yourself with a resume. You're trying to influence the reader to buy something - you.

There are two major elements to a resume.  The first is your technical qualification for the role. An employer would like to see that if they have advertised that a position requires a bachelor's degree and four years experience as a logistics analyst that you possess at least a bachelor's degree and four years in logistics. And all those job tasks you list under each job supports this.

But there's also an element of braggadocio (neat word, huh?) in a well-written resume.  The resume is an opportunity to tell people what you've accomplished as well.

What's more impressive to read:

  • A logistics engineer with five years experience who managed vendors by utilizing a vendor management system, or,
  • A logistics engineer who saved their company $2 million by shepherding a team through theimplementation of a vendor management system which enabled the company to find efficiencies and streamline its vendor pool

The first statement outlines what the engineer did. The second statement details the engineer's accomplishments and tangible results to the company.

A hiring manager or recruiter might read the first statement and think, "This guy's got the basic skills."

They might read the second statement and think, "I wonder if this guy can help me save money for the company, take the lead on systems implementations, and get me a big fat bonus for hiring the right dude."

A remarkable number of job seekers don't give themselves enough credit. They spend their time just listing their rote tasks and responsibilities. And they're important - they show that the individual has the basic foundation required for the job. But the wins they've accrued are what separates a job seeker from the pack.

Don't save all your accomplishments for the interview. Make certain that you give employers a reason to want to interview you. Your resume isn't the place to be modest.

Just one note of caution: Find the right balance between individual and team accomplishments. While presenting accomplishments is essential, so is your ability to function in a larger organization. If you take credit for everything that happens in your office, without crediting others, you may come across as self-serving - and not as a team player.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.