Inside the Recruiter's Mind - How to Get Your Foot in the Door (and Some Really Bad Ideas)

Job hunting is a pain in the butt. There's a lot of applying to jobs, networking, and other shenanigans. You may be applying to multiple jobs, but you are trying to find one job with a company to call home.

The Corporate Recruiter on the other end of the internet is trying to fill as many as twenty, thirty, fifty (or more) open positions at a time.

How do your priorities align with the recruiter's priorities?

These align if - and only if - you are the right candidate with the right skills and the right career objectives at the right compensation level and the right personality at the right moment to fill the job.

Meaning... if you aren't the right candidate; or you have the wrong skills; or your career objectives don't align to the role; or your compensation expectations are out of range; or interpersonal skills could piss off Bobby McFerrin on a good day... then you're not going to get the job, much less a call or an email.

Okay, let's look at why this is the case.

Olivestare
Olivestare

Looking at why

Corporate Recruiters today receive job seeker (hereafter referred to as "candidate" or "applicant") resumes much like your own from a variety of sources.  The most common are:

  • Candidate applications to positions posted on job boards (Monster, LinkedIn, Indeed, etc.)
  • Candidate applications to positions posted on the company website
  • Referrals from employees within the company who are kind enough to pass the resume along
  • Searches in LinkedIn and other job boards
  • Candidate applications to positions posted through their college
  • Outside recruitment firms hired to help with the search
  • Other places I can't even fathom to remember or think about - my brain hurts

If you think you're dealing with a lot of data in your job, try this on for size.  The average recruiter can receive anywhere from a few dozen to SEVERAL HUNDRED applications from the interwebs for an open position. Maybe even thousands of applications.  I kid you not.

Candidates have commented to me that they felt that their resumes went into a "black hole"after clicking "apply". They have asked me how many applicant resumes a recruiter typically looks at, and if they have a chance.

Corporate Recruiters are a hardworking bunch as a rule. They work diligently to review as many resumes for a position as they can.  They want to make sure they're not missing that one spectacular candidate who might be the perfect fit.

That said, while the recruiter will do their best to look at all the applicants for a role, that's just not realistic.  They need to spend their time effectively, and that means selecting applicants who most apparently meet the needs of the position while minimizing busywork.

Make the recruiter your advocate by making their life easier. They can (and will) make or break you.

So, I present to thee:

TIPS TO GET YOUR FOOT IN THE DOOR (AND SOME REALLY BAD IDEAS) WHEN APPLYING TO POSITIONS AT A COMPANY

The Good Ideas:

  • Submit a well-structured resume with the following considerations:
    • A clear objective just below your name and contact information. The objective validates for the Recruiter that you have the interest in the role and have at least done the preparation to send the right resume for the right job. I once had a CEO who had a clever saying about strategy - "If you don't know where you want to go, any bus will take you there."  A lack of objective on the resume, or one that doesn't apply to the role, will knock you out almost immediately.
    • No typos, errors, or poor formatting.  Seriously. Use spell-check, have a friend proofread for mistakes, understand the difference in uses between "its", "it's", and "its".  Don't look like a lazy dumb ass.
    • Be succinct and clear in explaining your current and prior employment.  Dates, title, company, and location, followed responsibilities in 1-2 line bullet points.  Explain what you did and what you accomplished. Use metrics related to your job responsibilities.  Put jobs in order of most recent first.
    • Detail your education by telling where you went to school, your major, when you graduated.
    • Don't lie. At all. You will get caught - maybe not immediately, but it will come up in the background check and references, or perhaps even after you are employed. The dates of employment matter. Your job title matters. Your degree completion matters. Your criminal background matters. If you lie with the intent of trying to make the company fall in love with you so that they will overlook these lies at decision time, think again. Being caught in a lie will blackball you with the company, probably forever. I've had candidates lie about things that didn't even matter (i.e., claiming a degree when one wasn't necessary for the role), then finding themselves on the outside looking in. For what it's worth, if you get caught in one lie, the Recruiter will start actively looking for other inconsistencies.  Your candidacy will all unravel like a cheap sweater.
    • For those of you who took journalism classes, there is the concept of the inverted pyramid (good article on this here). In essence, when a journalist writes a news story, the most important concepts go up front, the least important parts of the story toward the end.  The idea being that an editor can just chop off  the parts of the story that don't fit the space allocated.  To put this in resume terms, the computer systems most companies use to track resumes offer an option for the Recruiter to glance at the top of the resume (usually the first half of the front page) to see if it's generally worth reviewing further.  Follow this same concept.  Most important stuff up front.
    • Leave the photo off your resume unless you are applying to a job outside the United States. It is against the law for companies to discriminate based upon appearance, and including a photo can sometimes make things dicey. Outside the U.S., a photo is common practice, so do it there. I'm sure this goes without saying but if you must include a photo, make it tasteful - you, in a suit, chest upward only. Be well groomed.  No drooling.
    • One to two pages, maximum.  Anything more is too much detail.  Unless you're a professor in academia - that's a different situation entirely.
Bus
Bus

The bus you could be taking...

  • Respect the company protocols. If the company has a portal for you to apply, do it. Most companies do have such a portal. If you look up somebody on LinkedIn, and you think they might be the right person to contact (such as the hiring manager) send them one (and only one) message with your resume, thank them profusely for their time, and ask them if there is anybody else you should contact.  Then drop it.
  • Be respectful of the Recruiter's time. They are not your friend, nor are they your personal job-placement agent. And they are frickin' busy as hell. If you try to get them on the phone or via email, proceed with caution. If you must do this (Must you? Really?), be brief and respectful, confirm that they got the resume and thank them for their time. Then do something else. Be judicious in the number of contacts you make.
  • If you have a person inside the company to refer your resume, give them the resume then leave them alone. The hiring process may be outside their control. And perhaps you may or may not have the right skill set, and they're just being nice.
  • Respect the Recruiter as the point of contact. Shopping around to individuals in other departments through contacts you found on LinkedIn can only step on the process, and make some folks angry.

The Bad Ideas: Do these if you really, really want to sabotage your chances with the company

  • Show up at the lobby without an appointment and ask to meet with the Recruiter, or anybody for that matter. Even better yet, demand to meet somebody, then be utterly unprepared (no resume, poorly attired, chip on your shoulder).
  • Keep in constant contact. Leave messages for the Recruiter asking for an update. Send repeated emails or written messages to everybody in the company and their mother. Go over everybody's head and send a note straight to the CEO after you've already spoken with somebody in the company. I've had candidates drop off food and goodies with their resume - it doesn't come across as ambitious, it looks desperate.
  • Apply to every job posted. Twice. In the off chance that you may get noticed and contacted.  Let's be serious - if the job is for a marketing manager, and you've got no marketing and management experience, you have no reason to apply.  You're only creating more work for the Recruiter.
  • Have your mother, father, Cousin Louie, or anybody else in your family who is not an employee of the company send in your resume on your behalf.  If you can't send in your own resume, well, figure out the rest.
  • Over-leverage your "relationship" with an important mover and shaker within the company in your communication.  If you drop the VP of Marketing's name and talk about what close buddies you are, you can bet somebody will check exactly what kind of friendship you have.  Not to mention, if you are as close as you say, the VP would have walked your resume over to HR him- or herself.

Happy hunting!  I'd be interested in hearing your employment and recruitment stories, from both sides of the fence.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

 

Success - One Size Does Not Fit All

I'm pretty sure I'm not blazing any new trails here, but it took me a while to get to the point of recognizing that success is a highly subjective, highly negotiable definition. Let's rewind twenty-plus years ago.  Just one year after graduating college, I was adrift.  I had majored in English Lit, and had worked for a brief time as a journalist at a  newspaper in a small community of south-central Michigan. I learned pretty quickly that working for a daily wasn't my thing. Anybody who goes into journalism dreams of being the next syndicated columnist like Mitch Albom or Mike Royko.  Columnists have the ability, and are paid handsomely, to write creative editorial pieces a few times a week.  Most journalists don't.  Most journalists chase facts and stories, rushing to meet deadlines to get the next edition out. That's the nature of the business, and if you want to become a columnist, you'll pay a lot of dues over many years, and you will most likely never get the cushy life of a columnist.

The shrinking market for newspapers, and for news outlets in general, has reduced those odds even further. Unless you absolutely love - and I mean LOVE (like, the kind of love that's enough to  make you put little hearts over your letter "i's") - being a reporter enough to fight over a career path that's in a tailspin due to the web and news aggregators, you might want to consider something with more of a future. This also holds true for photographers and news editors.

I digress. I decided to go back to school to get my MBA, which I did.  I spent two years going full-time for my graduate degree in business. There's a very common theme that was (and still is) furthered. It was about that magic goal - management!

Sure, management means things like critical thinking, process improvement, project management, optimization, and all that jazz. But it also means something else - it means moving your career up the ladder, increasing your paycheck, adding direct reports, and shooting for the job that gets the big office with the huge picture windows, and all the related perks.

When I graduated with my MBA, I was just as focused on the ladder piece as I was on the technical piece. You think that just because you've got that fancy-foo degree, the money and the other stuff will follow.

Most young people are nothing if not naive.  They don't ask questions necessarily from a position of wisdom.  They ask from a position of their education and to what they've been exposed.  I was no exception.

As I continued on my career, I learned more about the reality of the workplace, and what was involved beyond the nuts and bolts. (Very) Hard work. Entrepreneurship. Dedication. Interpersonal skills. Politics. Timing. Passion.

I've met, worked with, and gone to school with several folks who did a much more thorough job at climbing the corporate ladder. Some people are made of the "right stuff" that catapult them higher.  I applaud these individuals for throwing themselves behind their careers to make the most they can out of them.

I've also seen a lot of people who are astonishingly miserable in their work. They may have enjoyed the work when they started or along the way, but lost the passion. They may have sacrificed family time so that they could stay at the office to attempt completing more work than they could possibly handle.  They may have been great at the technical aspects of their job, but hated becoming a manager - graduate school didn't really spend to much time spelling out that being a manager not only involves getting the most out of your team, it involves being their coach, their mentor, their role model, their support system - only to be tied into the position because they've scaled up their life financially in such a way that they need the additional money that being a manager affords.  They may just hate their work but it's what they know how to do, and they need the paycheck.  Hello, Rolaids.

Side note: I believe a good manager of people deserves the additional hazard pay they receive.  It's a bitch trying to get your own work done while trying to get the folks below you to be their best and to believe in you.  On the other hand, a bad manager of people is incredibly harmful to the organization and can be a morale-sucker at best, destructive at worst.

Success is immensely personal.  I know people who have become full-time parents to find raising their children and managing their household to be the most rewarding experience they've had.  I have friends who have started their own business and enjoy the freedom of being their own boss.  And, I know people who haven't yet figured out their personal formula to success other than finding work they enjoy - I place myself in that category.

Random Thoughts:

  • I'm a huge fan of the Coen Brothers movie the Big Lebowski.  The movie's a mystery story in the vein of Raymond Chandler, featuring Jeff Bridges as "The Dude" a slacker who just wants his rug back.  The movie has spawned a subculture which includes conventions, merchandise, and a (pseudo-)religious movement called Dudeism.  I've been ordained as a Dudeist Priest- and you can too!  I can't speak to whether your state will allow me to legally officiate weddings, but it's free. And boy, do I like free. Become a Dudeist Priest at http://dudeism.com/ordination
Dudeist2
Dudeist2

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Confessions of a LinkedIn Addict

Chihuahuas in the Mist - the Condo Diaries

Observation, day two.

The human female native is off hunting. The canine natives appear to be taking a break. Badly needed, apparently. They guard the habitat from the windows, barking away potential predators.  That lady walking to the beach on the street below is really ticking them off.

(PS - props to AJ for the title suggestion)

Confessions of a LinkedIn Addict

One of the core networking tools these days is LinkedIn.  The social networking site for professionals is like highly addictive heroin for recruiters, people looking for jobs, or anybody selling something B2B.

I'm something of a LinkedIn whore.  I've got somewhere in the neighborhood of 17,000 direct connections. You want to connect to me?  No problem.  Don't know you from Adam?  No sweat.   You sell kazoos for a living?  Could come in handy to know you.

In case you don't know what LinkedIn is, it's the place where you put up your resume and picture, and gobs of people from countries you've never visited ask to connect with you.  The more connections you have, the more desirable it is for people to connect to you, because they can reach other people through you.  Here's some fairly typical sample emails I receive(d) on a regular basis through LinkedIn (with some creative paraphrasing):

  • "Hi, we've never met before, ever.  Ever.  But can you please endorse me on LinkedIn for my skills as a yak herder?"
  • "You are connected to President Obama, and I would like to be his coffee table. Will you please introduce me to him?  Personally?"
  • "I'm looking for a job.  The past three years I have been working in covert operations and can't tell you anything about my work history, or I'd have to kill you.  When can I interview with your company?"

I'm the one who sent you messages you ignored about jobs you may kinda sorta want.  I'm the one who sent out so many unsolicited invites to people, my account had been locked down by LinkedIn at least three times, until I grovelled back into the site's good graces.  You read that right, I had to apologize for being a serial-inviter.

I'm hooked on these emails.  Seriously.  As a recruiter, you're out there as the face of the company, and the volume of mail you get on LinkedIn becomes an surrogate indicator of your value.  Now that I've stopped recruiting, and I'm no longer the face of my company in that regard, the mail has dropped off precipitously.

And more connections, equals more mail, equals LinkedIn giving you metrics on how important you are. I'd been ranked in the top 5 percent of LinkedIn users.  They even emailed me a certificate telling me so.  That and $3.50 will get me a cup of coffee.

LI
LI

You thought I was kidding, didn't you?

I'm weaning myself down on LinkedIn for a while.  I think Facebook will end up being my fix for a while.

Random Thoughts:

  • For the record, I'd like to be a yak herder, but I think I'd have a bitch of a time getting it through the condo association.
  • I'm debating what I should put as my occupation on LinkedIn while I'm in transition?  Some thoughts:
    • Raconteur and Man-About-Town
    • Human-to-dog park Ambassador
    • (mysteriously blank)
    • The other day I saw somebody walking a small dog with a haircut that made it look like a miniature alpaca. I've seen Pomeranians with lion cuts, but this was a new one for me.
    • My wife, the Lovely and Talented Rochelle (a professional editor), has told me the writing standrad these days requires only one space after periods (as opposed to the two I am using).  Great.  Another way to feel old.  As if the grey hair wasn't enough.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. He is a Human Resources professional and staffing expert with almost two decades of in-house corporate HR and staffing firm experience, and is a Certified Professional Resume Writer (CPRW) and Certified Professional Career Coach (CPCC).

Insider Career Strategies provides resume writing, LinkedIn profile development, and career coaching services, including a free resume review. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.