"Ghost Jobs" – Now You See Them, Now You Don't...

iStockphoto | nadia_bormotova

Now you see it. Now you don’t. The Wall Street Journal recently ran an expose of “ghost jobs,” the gist of which is that many openly advertised job solicitations are fake news. As if the job search process isn’t challenging enough, add another obstacle designed to waste your time and effort.

 The Wall Street Journal article, which refers to a study by Clarify Capital, reports that “Among those [hiring managers] who said they advertised job postings that they weren’t actively trying to fill, close to half said they kept the ads up to give the impression the company was growing,” and “One-third of the managers who said they advertised jobs they weren’t trying to fill said they kept the listings up to placate overworked employees.” But the reasons go on, and may include:

·      Stockpiling candidates in case an employee quits.

·      As a fishing expedition for exceptional applicants who show interest in the company (aka bait).

·      To create a steady rotation of applicants in case actual new hires need to be made.

·      Jobs are publicly posted due to company policies even if the person for the role has been pre-determined or will be an internal hire.

·      Poor hiring logistics (more common in large companies).

·      365 days a year recruiting strategy.

 

Notice a reason conspicuous in its absence from the already too long but hardly exhaustive list above - hiring qualified professionals to do the voodoo they do so well. For the job seeker, ghost jobs are a labyrinth of dead ends and frustration. It is likely you’ve applied for jobs in the past that were bridges to nowhere. Unfortunately, there is no tried-and-true way to avoid the pitfalls of pursuing a ghost job.

Why would companies intentionally risk creating a negative impression among potential candidates by sending them down a rabbit hole? There is a boomerang effect as well. Recruiters and hiring managers create more work for themselves by engaging in these practices. They must engage with interested candidates or spend time creating and participating in a deceptive system designed to fill jobs at the company’s convenience, not the professional looking for immediate work and who would not spend time pursuing any position that isn’t available right now.

Nonetheless, it’s still safe to believe the majority of the job postings you see are valid – companies pay real money to post jobs on the leading boards, and they’ll want to see an ROI. If you suspect an advertised job may not be on the up and up, here are some tips that are in no way guaranteed to work but may, at the very least, help you identify suspect listings.

  • Read the job description. At first glance, it can be difficult to ascertain whether or not a job posting is real or not. Is the job description short on details? Vague? The more information the better.

  • Examine the posting date. See if the ad has a posting date. If it doesn’t, you really can’t know the truth. If it does and it’s recent that’s a good sign. However, it could be an “evergreen job,” which are positions that are always open because there is a large volume of employees doing the same job, high turnover, or some other legitimate business reason which seeks to fill positions on a rolling basis. Try your best to read the tea leaves.

  • Research the company. Just because it’s a Fortune 500 company doesn’t make its hiring practices above reproach. It is always a good idea to research a business before applying for a job. Mitigating the risk of chasing a ghost job is an important component of screening a potential employer.

  • Beware multiple job postings. Remote jobs are sometimes advertised in multiple cities but there is only one job. Hiring managers want to ensure they have as in-depth a pool of candidates from as many locations as possible so they case a wide but deceptive net.

  • Whack-a-Mole jobs can be ghost jobs. Adding to the confusion, you may notice identical job openings a few months apart. That means it’s a real job and a lousy place to work because of the frequent turnover or they’re harvesting applicants with no real opening. Either way, it may be a red flag or two.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Is "Positive Meaningful Interaction" The Key To Being Happy At Work?

iStock | master1305

Some things just don’t change very much over time. According to an eighty-five-year-old Harvard study, the “unhappiest jobs are also some of the loneliest.” Positive meaningful interaction and relationships with co-workers can be the keys to a happy professional life (unless you absolutely abhor being around other human beings – in which case, please disregard this article and have a nice day). In fact, the authors of the study describe positive relationships, personal and professional, as “the secret to living a happier, healthier, and longer life.”

In addition, a work environment in which “positive meaningful interaction” flourishes is by nature collaborative, and professionals who collaborate with co-workers across disciplines have an edge over those who aren’t able to hone those skills. Positive work relationships don’t just make you happy, they make you more successful.

Where does that leave the modern, remote, hybrid, work-from-home, Zoom meeting, AI-driven professional? It seems that many contemporary work movements are in opposition to the Harvard study’s conclusion. The greater our options to opt out of a traditional workplace, the more we move away from the type of work environment that best suits our need for professional happiness. That doesn’t mean positive relationships aren’t possible, but they may be more difficult to establish and maintain.

Technology is accelerating the dehumanization of work. Process automation tools and AI are meant to free workers of mundane tasks so they can concentrate on more important higher-level work, and after major capital expenditures and staff training surely that is the case. However, there is a serious trade-off.

  • Robotic automation has decimated manufacturing jobs, and it’s spreading.

  • AI-driven video job interviews and other job process functions are yet more digital gates to get past before breaking through to the realm of people.

  • Remote and hybrid roles made possible through various technologies may be isolating and create barriers to creating meaningful relationships.

  • Remote and hybrid jobs have extra challenges. Digital nomads who travel around the world and immerse themselves in other cultures because they can work from anywhere exist, but there are more people who want to stay home.

  • Technology in the workplace may replace or inhibit positive work relationships because your most important relationship is with whatever technology drives your position.

 

You’re not alone if you think this is a tricky and unprecedented environment to navigate – it is. The goal of being happy in your job is not new. When you strip away all the modern bells and whistles, commerce is still run by people (for the most part) and traditional ways of doing business are still the best course for professionals who believe the Harvard study’s conclusion that “if you are more connected to people, you feel more satisfied with your job, and do better work.” So, if personal fulfillment through collaboration is important to you, please consider the following:

  • When you’re looking for a job, pay attention to the company’s culture. Do your homework and see if the company emphasizes employee wellness. Be aware that cultures change, but try to make an informed decision.

  • Nurture your professional network year-round. You can’t create positive meaningful work relationships if you don’t put in the work. Nothing is guaranteed, of course, but maximize the chances by spending the time to develop your networks.

  • Don’t skip the small human touches. Not everything should be automated. Simple professional courtesies go a long way when developing relationships with co-workers and clients.

  • Be a great co-worker. Sometimes that’s not easy but try every day.

  • Join professional organizations. They are a great way to connect with more people who share your expertise.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.

Attack Of The Robots! How To Prepare For The AI Job Interview

iStock | Intpro

You may have seen recent headlines about Artificial Intelligence (AI) driven apps like ChatGBT or Chinchilla. Or maybe you're familiar with AI image generators like DALL-E2. AI is an exciting, scary, and imperfect game changer -- and it’s changing how people get jobs.

The machines seem to be taking over. You may have noticed that the number of digital walls (obstacles) during the job search process has quietly increased. Pre-interview assessments and automated phone screens have joined applicant tracking systems (ATS – employer recruitment software) to put more digital space between you and the recruiter or hiring manager. 

And now, AI is moving out of the shadows and onto the main stage. If you’re scared that you’re going to be interviewed by robots, then you’re not going like this next statement:

Prepare to be interviewed by robots.

AI-driven video interviewing has arrived and it’s inevitable that you will soon be one of its victims. Just like there is an ATS between your resume and a person, AI is now between you and a person. You’ve been demoted from person to inanimate object. Just like you must craft a resume to get through the ATS, you must learn how to get through a HireVue interview.

HireVue is a “talent experience platform.” You are the “talent.” The “experience” used to be called, “interviewing for a job.”  The “platform” is an AI wall that will interview you.

Think of a Zoom interview; now take away the other person – the course of your professional career will partially be determined by an algorithm. Welcome to the warm and fuzzy world of AI video interviewing, where software will be asking you some predetermined behavioral questions and having you play some logic games, then synthesizing your visual, verbal, and cognitive inputs to provide the recruiter and hiring manager with a recommendation about your efficacy as a job candidate.

You can survive a HireVue interview. Here are some general tips on how to get through AI interviews:

1.     The robot is assessing you. AI algorithms are hidden. Just like guessing what keywords will help your resume, you have no idea what data is being mined, assessed, and prioritized. Regardless of the details, the AI video interview approach is both visual and verbal. You must pay attention to every detail. 

2.     Visuals matter. The way you are dressed. The background. Your body language. While these are important factors during a regular Zoom interview, an AI interview reads visual data the same way an ATS reads a resume’s format. The data is quantified and the result contributes to your “HireVue assessment score,” “average rating,” and “average recommendation,” (Yes, No, Maybe). Stay focused on the camera, make good eye contact, and try to minimize unnecessary body motion. 

3.     Questions will be behavioral. Be prepared to answer behavioral questions like, “Please describe a time you had to change your course of action while working on an assignment,” (HireVue, 2023).  Computers are less forgiving than people, and there is less wiggle room than in a regular interview where charisma and a positive connection can overcome some difficulty. You must be ready to go the moment the light comes on. Remember how you answer a question is just as important as the answer itself.

4.     Be focused and succinct. To follow up on the previous comment, the AI records delivery as well as the content. The content is up to you. As far as the delivery goes, you want to have a smooth natural delivery that requires an extra level of polish that can best be achieved through practice. You don’t know what the questions will be but practice some common ones. You’ll want to minimize the appearance of uncertainty.

5.     You can’t make a machine laugh. There are people out there who are so extroverted and personable that they sail through every job interview and they get offers – qualified or not! They are the ultimate example of “winning it in the room.” HireVue is a filtration system. It’s meant to defer human decision-making to the late rounds of the job interview process. You can still win it in the room but now there is an additional obstacle to clear before you can get into the room. That obstacle is humorless. Save your brilliant charm for people. With AI, keep your answers focused, succinct, and all business.

6.     Make human contact. After your AI “talent experience,” take the opportunity to contact the recruiter and thank them. Your HireVue video interview is an assessment. It’s not a decision. People are still making hiring decisions and you can influence those decisions by acting like the professional you are.

7.     Nurture your professional network. Now more than ever, making a regular practice of nurturing your professional network may be the best thing you can do for your career so that you’ve cultivated an advocate within an employer. Getting around the machines is getting more difficult and it’s not going away. If you can circumvent the digital walls through actual human connections, you’ve already won half the battle.


Philip Roufail contributed to this article.

Scott Singer is the President and Founder of Insider Career Strategies Resume Writing & Career Coaching, a firm dedicated to guiding job seekers and companies through the job search and hiring process. Insider Career Strategies provides resume writing, LinkedIn profile development, career coaching services, and outplacement services. You can email Scott Singer at scott.singer@insidercs.com, or via the website, www.insidercs.com.